Getting Managers Out of the Way

Removing traditional managerial delegation structures can streamline communication and workflow. In long-gone days my colleague Cathy Busani used to work in a housing association, where they had one typing pool serving all the housing officers in the organisation. The...

Happy: One of the World’s Most Democratic Workplaces

Happy is today named as one of the most democratic workplaces in the world, in a unique list of companies seeking to run organisations with more freedom and empowerment of their people. Here is the piece I have written for Huffington Post on the subject: The 51...

Pre-approve It!

A critical part of great management comes from showing trust in your team’s ability. When it comes to projects where the team have guidance in place, pre-approve it. What is the key to creating a happy workplace? I’ve just a written a book with what I see as the...