A couple of years ago I asked a panel of Deans of business schools a question: “Business schools seem great at teaching subjects like strategy and finance, but do you think you should focus more on the people stuff which can make a huge difference?” The response from one of the Deans was short and telling: “We do the easy stuff.”
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In his excellent book “Becoming a Better Boss“, Julian Birkinshaw describes a very interesting experiment at the pharma multi-national Roche. Two groups of staff, in Germany and Switzerland, were told that their travel claims were to become self-authorised. Instead of being approved in advance and signed off afterwards, each employee would decide for themselves what […]