Last month, I asked you to think of a time in the past when you worked at your best, and what characterised it – was it a time you were especially well paid, was communication from management very strong, were you challenged, and/or was it a time when you were...
Here is the full talk by Alieke Van Dijken of Buurtzorg, at the 2016 Transforming the Public Sector Conference we held in February 2016. Learn how Buurtzorg is able to give patient-focused care by having no management staff, with an organisation of 10,000 nurses. This...
Alieke van Dijken is a Community Nurse at Dutch organisation, Buurtzorg. Buurtzorg was started in 2009 by four nurses in the Netherlands, and now has more than 9,000 nurses looking after 80,000 patients, with just 45 back office staff. The organisation was built...
Tamsin Fulton is the Director of Public World, Buurtzorg’s partner in the UK, while Alieke Van Dijken has worked within Dutch organisation Buurtzorg as a Community Nurse in Utrecht, Holland, since 2009. Tamsin and Alieke answered a lot of questions from the...
Imagine a company with 9,000 staff and no managers. Imagine annual sales of 280 million euros and no Chief Financial Officer, with only six people working in finance. Imagine it has grown to that size from, 8 years ago, having just four staff – although it is...
