Happy Workplaces Conference 2014

Speaker presentations from the Conference

Kate Grimes – autonomy and patient care in the NHS (27:51)

Kate Grimes has risen from hospital porter to CEO of Kingston NHS. In this thoughtful presentation at Happy Workplaces 2014, Kate explains how Kingston created its values-driven culture, promotes autonomy coupled with coaching and accreditation, and poses the question “If we know this stuff works so well, why doesn’t the NHS do more of it?”

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