Henry's Blog

The thoughts of Henry Stewart on issues impacting the creation of great workplaces

Improving Quality of Care by Increasing Joy at Work in the NHS

Happy’s aim is that staff find joy in at least 80% of their work. So Henry was delighted to find that an NHS Trust, indeed the one Happy’s HQ is based within, has come to the same conclusion and sees Joy in Work as a key driver for improving quality.

The Time for Freedom at Work is Now

“We believe the time for freedom at work is now,” says Traci Fenton, Founder and CEO of WorldBlu. WorldBlu’s research shows that freedom-centered workplaces have healthier bottom-line growth and are more resilient. Henry spoke to Traci to learn more.

What Would it be Like to Deal With People in a Human Way?

“The idea is to make our onboarding process human-centred, not HR-centred.” Tracey Waters explains how she was inspired by Agile Methodology and Design Thinking principles to improve Sky’s on-boarding experience, in this interview with Henry Stewart.

And the Venue for HW19 is….

We are excited to announce that the 2019 Happy Workplaces Conference on 13th June will be held at the Light, Friends House.

Inverting Hierarchy Within a Healthcare Social Enterprise

Healthcare is seen as being quite traditional – but at First Community Health and Care, they have created an inverted hierarchy and have extraordinary staff engagement and patient satisfaction scores. Henry speaks to Chief Nurse, Liz Mouland, to find out how they did it.

Appraisals: Is There a Better Way?

Appraisals don’t really work, argues Sophie Bryan. “Working in HR you get lots of negative feedback. People complain that they don’t agree with their manager’s rating. They especially resent getting feedback on something that happened long ago, that they are now powerless to correct.”

What If the Boss Made No Decisions?

That was the challenge that Donna Reeves explored with two store managers when she was Director of Group Internal Communications and Engagement Development at Kingfisher PLC. Read Henry’s interview with Donna to learn more.

Supercharge Your Teamwork With Superengagement

What would life be like if work was so engaging that it didn’t feel like work? Henry speaks to Nikki Gatenby, Owner and Managing Director of Propellernet, about the SEO agency’s Superengaged culture.