John Seddon is an occupational psychologist, researcher, professor, management thinker and global authority on change, specialising in the service industry. He is the managing director of Vanguard, a consultancy company he formed in 1985. John draws on the work of W. Edwards Deming and Taiichi Ohno. He is critical of target-based management, and of basing […]
At the 2014 Happy Workplaces Conference, in this two-minute video, Dom Monkhouse of Rackspace explains what he did to create a great workplace – including how he found 100 things to fix without spending any money.
Andy Copsey is the Chief Operating Officer of Handelsbanken in the UK, where he has overseen the bank’s unprecedented growth following the financial sector crisis in 2008. Here’s his slide deck from Beyond Budgeting 2015:
Jesper Krüger is Head of Group Performance and Analysis at AP Moller Maersk. Jesper’s Performance and Analysis team is responsible for driving the company’s short-term and long-term planning cycles, and for analysing, tracking and challenging the performance of business units within the APMM Group against their strategic ambitions. The team supports the Group and BU […]
Ulrich Gammelgaard is Head of Global Financial Management at Velux, a roof window and skylight manufacturer, and one of the strongest brands in the building industry. Ulrich has played a major role in the transformation of the Velux planning model which has improved transparency and the company’s ability to act on demand changes globally. Here’s […]