Henry Stewart speaks to the Eth Word about management and creating freedom within clear guidelines for staff in this short interview, part of a series of videos.

“Most people don’t want complete freedom. If you ask people, 90% or more say, ‘we don’t want to be told what to do, but no, we don’t want to be told just do what you like. We want guidelines and the freedom to operate within those’ – and that’s what we work so hard to create, so people feel in control of their job, they can do stuff, and they know what the boundaries are. It’s all common sense.”

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