Happy Workplaces Conference 2017

14th June with optional masterclass on 15th June

Now in its fifth consecutive year, Happy Workplaces 2017 is London’s leadership event of the year and is set to be even bigger and better than before!

Don’t miss out – book your place today

Happy Workplaces Conference 2017

14th June with optional masterclass on 15th June

Now in its fifth consecutive year, Happy Workplaces 2017 is London’s leadership event of the year and is set to be even bigger and better than before!

Don’t miss out – book your place today

Happy Workplaces Conference 2017

14th June with optional masterclass on 15th June

Now in its fifth consecutive year, Happy Workplaces 2017 is London’s leadership event of the year and is set to be even bigger and better than before!

Don’t miss out – book your place today

Hosted in partnership by

Chartered Institute of Personnel and Development (CIPD)
Happy: Serious Learning
Engage for Success

Happy and engaged workplaces are more profitable, have a higher share growth, and lower costs. Teams have higher staff retention, less sickness and are more productive.

But how can you create this happy workplace culture in your workplace?

Find out at this exciting two-day conference and masterclass, full of simple and actionable ways that you can transform your organisation, hosted in joint partnership with the Chartered Institute of Personnel and Development (CIPD), Engage for Success and Happy.

In Day 1, learn from exciting new case studies from both large corporates and small dynamic companies, including Lloyds Banking Group and Buurtzorg, the Dutch care company that has created one of the most innovative workplace cultures on the planet. Plus, you will have the opportunity to learn from like-minded professionals with various networking events and fun icebreakers throughout the day!

In Day 2, join us for a masterclass hosted by Cathy Brown of Engage for Success and Henry Stewart of Happy. They will give you the tools to transform your organisation’s culture and develop your strategy to take the ideas from Day 1 into reality.

Happy Workplaces 2017 is for thought leaders who want to get away from traditional top-down, hierarchical organisations, and want to lead high-trust, high-autonomy and high-performance teams.

Tickets are now on sale – now available for £395 + VAT for the Conference, and £595 + VAT for both the Conference and Masterclass. Plus, contact us for details of our bulk discounts if you order five or more tickets!

Challenge your way of thinking with a new way of working, moving away from traditional hierarchical managers to leaders that coach autonomous teams

Simple techniques to change the culture of your organisation – creating high-trust environments that encourage innovation and new ideas

Be inspired by thought leaders with real, first-hand examples and inspiring ideas of how to motivate staff

"Imagine a workplace where people are energized and motivated by being in control of the work they do. Imagine they are trusted and given freedom, within clear guidelines, to decide how to achieve their results. Imagine they are able to get the life balance they want. Imagine they are valued and held accountable for the work that they do, rather than the time they spend at their desk. Wouldn’t you want to work there?"

Henry Stewart, Author of the Happy Manifesto and CEO of Happy

Day 1: Speakers

You will learn from Happy, an award-winning WorldBlu Freedom-Centered Workplace, as well as large international organisations such as Lloyds Banking Group and Buurtzorg, plus startups such as Advanced Technology Services (ATS), Foundation SP, SureFlap, and more.

Peter Cheese

Peter Cheese

CEO, Chartered Institute of Personnel and Development (CIPD)

Peter is Chief Executive Officer of the CIPD, and writes and speaks widely on the development of HR, the future of work, and the key issues of leadership, culture and organisation, people and skills.

Peter is a visiting Professor at the University of Lancaster, a member of the Board of BPP University, and sits on the Advisory Board for the Open University Business School. He holds an honorary doctorate from Kingston University, and is a Fellow of the CIPD, AHRI (the Australian HR Institute) and the Academy of Social Sciences. He’s also a Companion of the Institute of Leadership and Management, the Chartered Management Institute, and the British Academy of Management.

Nita Clarke OBE

Nita Clarke OBE

Director, Involvement and Participation Association (IPA)

Nita Clarke is the Director of the Involvement and Participation Association (IPA), Britain’s leading organisation delivering workplace support for good employment and industrial relations.   She was vice-chair of the MacLeod Review on employee engagement and continues to work with David MacLeod on the new national Employee Engagement task force, launched by Prime Minister David Cameron in March 2011.

Nita was awarded the OBE for services to employee engagement and business in the Queen’s birthday honours list 2013.

Speaker from Buurtzorg

Buurtzorg is one of the most innovative cultures on the planet. A Dutch social enterprise set up by four nurses in 2008, it now employs 10,000 nurses who work in small, self-managing teams. There are no managers, only coaches who can help the team to come to a group decision, when needed. Buurtzorg has transformed community care and has been rated the best place to work in the Netherlands.

David Littlechild

David Littlechild

Group Head of Culture, Engagements & Insights, Lloyds Banking Group

Lloyds Banking Group is the largest financial services group in the UK and employs over 90,000 colleagues.

David is currently the Group Head of the Culture, Engagement & Insights and works closely with the Group’s Senior Executive team and their leadership teams to identify and develop strategic interventions to support delivery of the Group’s vision and strategy.

David has 15 years’ experience as an innovative and highly effective leader with a strong track record of delivering results in a multi-branded, multi-channel organisation. He has led the Group’s transformational approach to Engagement since the merger between Lloyds TSB and HBOS in 2009. David is a passionate and energetic leader, who enjoys working with senior leaders and line managers on all aspects of culture and engagement and has experience of working with teams in the UK, Europe and US.

Simon Grosse

Simon Grosse

Chief Executive Officer, Foundation SP

2016 and 2017 winner of the UK Great Place to Work (Small Business Category)

Simon is the CEO and co-founder of Foundation SP (“FSP”), a forward-thinking technology solutions provider and the current winner of UK’s Great Place to Work (Small Business category). Prior to founding FSP, he has considerable experience of growing technology focused businesses both within large and small organisations. Simon is passionate about forward-thinking organisational culture combined with high performance.

Simon will share real life experience and tips about how FSP achieved the Best Workplace (UK Small Business) in eighteen months, including the exciting and engaging journey of cultural transformation, as well as the potential pitfalls.

Gemma Beadle

HR Manager, Advanced Technology Services

Gemma has worked in HR since 2004 when she shared a taxi (randomly) with a HR Director who inspired her to make a career move into the field.

She aims to make coming to work fun! Gemma has a new passion for wellbeing in the workplace following her own personal journey to improve her health, and is working on creating a happy and healthy workplace at ATS.

Damien O'Neill

Damien O’Neill

Site Manager, Advanced Technology Services UK

Joining the Sea Cadets at the age of 13 sparked Damien’s interest in joining the Royal Navy. Engineering was the obvious choice, as he enjoyed taking things apart from an early age (it was the putting back together bit that was elusive!).

Damien joined the Navy at 17, and spent 8 years completing a marine engineering apprenticeship. After 12 years, things had changed, and the structure he craved was frustrating and stifling. After a couple of roles in maintenance management for other companies, he found ATS two years ago. The immediate draw was the culture, as it lined up with his personal values. The past two years have been exciting, very challenging, but every step of the way the team has each other’s backs. He has had the opportunity to grow an amazing team and has had the freedom and support to try new things.

Sarah Metcalfe

Sarah Metcalfe

Head of Customer Service, SureFlap

Sarah joined SureFlap seven years ago, taking responsibility for the company’s customer service and guiding it through an extraordinary period of expansion and growth. She now leads a talented multi-lingual team who deliver outstanding customer service and happiness to all SureFlap customers around the world.

Sarah is passionate about happiness in the workplace, and will discuss the positive impact using the Happy Manifesto has on their customer experience journey, SureFlap now has a Net Promoter Score of 95+% in over 20 countries around the world.

Gary Cookson

Gary is currently HR Director at Trafford College, near Manchester. Prior to that, he was Head of HR & OD for Golden Gates Housing Trust (later Torus Group) for 12 years, and also has experience of working in a call centre, a national charity, an international pharmaceuticals company, and as a secondary school History teacher. He has managed and delivered CIPD, ILM and CIH programmes in his spare time for many years.  He speaks regularly at conferences and events about leadership and HR matters, and is involved in mentoring aspiring HR professionals. Outside work, he is a keen sportsman – competing in triathlons regularly – a father to three lovely children and husband to a patient wife.

Louise Beardmore

Customer Services Director, United Utilities

Working for the United Utilities Group as Customer Services Director, Louise has held a number of senior positions at North West Water, Norweb Plc, Vertex and United Utilities, leading business in Operations, Customer Services and HR both here in the UK and internationally for a number of utility and retail brands. Prior to her current role, Louise was Head of Business Transformation for United Utilities, managing all aspects of transformation across the Group driving people, process and technology changes to improve service and drive efficiency. Louise is a huge advocate of the power of employee engagement to drive improved customer service and is a Non-Executive Director of Engage for Success as well as a Vice President of the Institute of Customer Service.

Henry Stewart

Henry Stewart

CEO of Happy and author of the Happy Manifesto

Happy has won awards for the best customer service in the UK (Management Today), Family Friendly Employer of the Year (Parents at Work), London Small Business of the Year (Business in the Community) and Most Inspired Workplace (Inspired Leaders Network). Henry will share the key secrets that made the independent judges rate Happy as the best in the UK, and share ideas from great workplaces that you can copy and learn from.

Laura Willis

Founder, Shine Offline

A Northern Ireland born graduate of Social Psychology with a 20 years background in events, marketing and PR, Laura launched Shine Offline in London in January 2016.

Shine Offline work to empower people with the insight and skills to manage the digital technology in their lives in a more mindful way. The idea was born through Laura’s own experience of burning out as a result of struggling with finding a work/life balance as a successful self-employed consultant and mum to a young baby.

Shine Offline deliver their learning sessions to organisations throughout the UK with the aim of helping people and their workplaces to become more creative, productive and ultimately happier.

Day 1: The Venue

The conference will take place at etc.venues Norton Folgate, a conference and training centre conveniently located on the A10 opposite Liverpool Street station.


Full address: Liverpool Street Norton Folgate, Bishopsgate Court, 4-12 Norton Folgate, London E1 6DQ


Situated just 5 minutes from both Liverpool Street Station and Shoreditch High Street overground station, the venue is easy to reach from a number of train, underground and bus routes. Liverpool Street is easy to reach – on the Central Line, Circle Line, Hammersmith & City Line and Metropolitan Line. Download the etc.venues PDF for full directions by train, bus, and Tube.


The conference takes place between 09:30 – 16:30. Doors open at 09.00 for registration and breakfast pastries. We also invite you to stay after the conference to join us for networking drinks and canapes until 19:00.

Liverpool Street - Norton Folgate

Day 2: The Masterclass

Happy, an award-winning WorldBlu Freedom-Centric Workplace, and Engage for Success will co-host a practical and interactive masterclass on Day 2.

You will go away with real actionable ideas to transform your organisation’s culture into a happy, engaged workplace with Cathy Brown and Henry Stewart. Prepare to be challenged, explore new ways of working and leave with actions you can put in place straight away.

This will be held at Happy’s training centre in Aldgate from 10am to 4.30pm and includes a workbook to take away and use after the day, plus a cooked buffet lunch and refreshments.

You will learn:

– How a focus on happy and engaged employees drives real business results – and the framework that makes this happen

– What a happy and engaged workplace means in practice – what does a happy workplace look like?

– Discover when people work at their best and what you can do to enable that

– What Google found are the most important management behaviours – and how you can create these behaviours at your workplace

– Learn how to identify and play to your people’s strengths to boost engagement and productivity throughout your organisation – from the top down

Get your tickets now for £595 + VAT per person for the Conference and Masterclass – or £395 + VAT for just the Masterclass!

Testimonials from previous attendees

“Usually at conferences I come away with 2 or 3 good ideas. At Happy Workplaces I had 4 pages worth. Brilliantly done.”

Paul Boot

“… like arriving at a party when everybody else is 4 drinks in. I was hit by a wave of euphoria and joi de vivre.”

Stefan Stern

Buy your tickets now

Discounts available for bulk purchases – contact Claire for details.

Any questions or want to book by phone?

Call our Happy hotline on 020 7375 7300 or email Claire at claire@happy.co.uk