Live blogging presentation #5 by Henry Stewart at Beyond Budgeting
John Lewis #1 UK retailer puts people first. Nandos: happiness of staff correlates to profitability of branch.
Happy engaged staff perform better:
Top three management behavious according to Google’s Project Oxygen:
– Be a Good Coach
– Empower, don’t micromanage
– Express interest
“Clear vision” is far down the list that people want from managers. This list maps across to Beyond Budgeting.