Live blogging presentation #5 by Henry Stewart at Beyond Budgeting

John Lewis #1 UK retailer puts people first. Nandos: happiness of staff correlates to profitability of branch.

Happy engaged staff perform better:

– their companies outperform the market: see Henry’s blog
– In the NHS engaged staff save more lives: see the first couple of minutes of this video with Kate Grimes

Top three management behavious according to Google’s Project Oxygen:

– Be a Good Coach
– Empower, don’t micromanage
– Express interest

“Clear vision” is far down the list that people want from managers. This list maps across to Beyond Budgeting.


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