Marion’s main back ground is developing and managing services for people with learning disabilities, after previous experience as a chocolate entrepreneur. Following her experience as a detained inpatient, she set up Star Wards to help mental health wards introduce mainly small, low-cost changes which have a huge positive impact on patients’ and staff experiences. In 2010 she was awarded an OBE in recognition of the changes that Star Wards has brought.
“Star Wards’ impact”, says Marion “is thanks to Happy’s approach of trusting, equipping and supporting frontline staff.”
Marion’s presentation at Creating Happy Workplaces was delivered jointly with Cougar’s Clive Hutchinson.