Dom Monkhouse has built two £30 million businesses on the basis of unique cultures and creating great places to work in.
He built the UK Rackspace business from scratch and left just after it was named as the best company in the UK for customer service.
He is now Managing Director of PEER1 Hosting’s EMEA operations and SVP Customer Experience. Dom is responsible for sales, marketing and service delivery across the EMEA business and ultimately ensuring excellent customer satisfaction.
Dom is also a regular public speaker on creating great places to work and achieving continuous client satisfaction as well as an assessor on the Sunday Times Customer Experience Awards.
And here’s Dom being interviewed after his presentation: