People work best when they’re happy at work.

That principle is the core of everything we do at Happy (a training business in London, UK). Think about whether you agree with it. If you do, and I find over 95% of people do, then what should be the key focus of management? By simple logic, it should clearly be creating an environment where people are happy and feel good about themselves.

When I speak at conferences, I like to ask the audience to raise their hands if that is the main focus of management in their organisation. Generally one or two in a hundred raise their hands. (I suspect I’d get a different response if I spoke at Zappos.) Yet there is strong evidence to suggest such a focus makes good business sense.

For remainder of post click through to the Delivering Happiness Blog

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